PROCESSING OF PERSONAL DATA
The data we collect from you is stored in the ELECTRO COMPONENT SRL data center in Romania.
WHO HAS ACCESS TO PERSONAL DATA
We do not transmit, sell or divulge your data to third parties for marketing purposes outside of ELECTRO COMPONENT SRL. Data sent to third parties is only used to provide you with our services. You will find the categories of third parties in each specific process below. Part of the collected data will be transferred to a third party for: • Sending your ordered products to our customers - in this case, we will transfer your contact details to courier companies such as: DPD, DHL, TNT or other forwarding companies delivering orders on our behalf. • Sending advertisements - to efficiently deliver them, we use the e-mail marketing services Mailchimp - The Rocket Science Group LLC, based in Atlanta, Georgia, USA. Mailchimp is an EU-US Privacy Shield and complies with the rules of EU Regulation 679/2016. These third parties have assumed the contractual obligation to provide appropriate safeguards for your personal data, which means that they will be protected in accordance with the legal requirements of the European Union. Also, ELECTRO COMPONENT SRL may provide your personal data to other companies with which it is affiliated, but only on the basis of a confidentiality commitment from them, guaranteeing that such data is kept secure and that the provision of such personal information is made according to the legislation in force, as follows: courier, book-keeping or other services providers, other companies with whom we can develop joint programs for the market of our products and services, insurers. Your personal information may also be provided to the Prosecutor's Office, the Police, the Courts and other competent authorities of the State, on the basis and within the limits of the legal provisions and as a result of expressly formulated requests.
THE LEGAL BASIS FOR PROCESSING DATA
The legal basis for processing your data may be: your consent, our legitimate interest, or the existence of legal grounds in which data retrieval is required by law.
THE PURPOSE OF DATA COLLECTION
Depending on the purpose for which data is used, we collect data for: • Securing our tools: keeping our website safe and ensuring that it works properly and that it is continually improving; • Running the trade relationship and/or executing the contract with the legal entity in whose name you act; • Legal reasons in which data processing is required by law. For each specific processing of personal data we collect from you, we will inform you whether the provision of personal data is required by regulations or whether it is necessary to conduct the commercial relationship between ELECTRO COMPONENT SRL and the company you represent, respectively conclude a contract; if it is mandatory to provide us your personal data and what are the possible consequences if you refuse. Thus, 'www.electro-component.com' can notify its partners/customers about current offers through the newsletter and can send greetings or any other special messages.
YOUR RIGHTS AND THEIR EXERCISE
The right of access means you have the right to obtain a confirmation from ELECTRO COMPONENT SRL that we process your data or not, and if so, give you access to this data as well as information on how it is processed. The right to rectification means that you have the right to request the rectification of your personal data if it is incorrect, including the right to fill in incomplete personal data. The right to delete data means you have the right to always obtain the deletion of personal data processed by ELECTRO COMPONENT SRL in any of the following situations: data is no longer required for the purposes for which it was collected or processed; you withdraw your consent and there is no other legal basis for processing; you oppose processing; the data has been processed illegally; data must be deleted for compliance with a legal obligation or collection has been made in connection with the provision of services. However, your data will be retained to complete the following situations: you have an open order that has not yet been shipped or partially shipped; the company you represent has an unpaid debt to ELECTRO COMPONENT SRL. If you made a purchase on behalf of the company you represent, we will retain your personal data about your transaction under the applicable law. The right to restrict processing means you have the right to obtain restriction of processing in the following situations: • if you dispute the accuracy of the data for a period that allows ELECTRO COMPONENT SRL to verify the accuracy of the data; • if the processing is illegal, and you are opposed to deleting your personal data, instead requesting restrictions on their use; • if you have opposed your processing, for the length of time that it is verified that ELECTRO COMPONENT SRL's legitimate rights override yours; • if ELECTRO COMPONENT SRL no longer needs your personal data, but they are required to defend your rights in court. The right to portability refers to the fact that you have the right to obtain your personal data in a structured format, currently used and readable automatically, and you are entitled to transmit this data to another operator. The right to oppose means you have the right to oppose the processing of your personal data based on the legitimate interest of ELECTRO COMPONENT SRL. ELECTRO COMPONENT SRL will not continue to process personal data unless we can demonstrate a legitimate reason for processing that takes precedence over your interests and rights, or if the processing is done on the basis of court proceedings. Your right to oppose direct marketing: You have the right to oppose direct marketing, including analyzing your profile for direct marketing purposes. You can unsubscribe from direct marketing by following the instructions in each marketing e-mail or through a request submitted through any of the contact modalities mentioned herein.
We attach great importance to the protection of personal data and, therefore, pay more attention to your rights as outlined above. On the basis of a written, dated and signed request, sent to ELECTRO COMPONENT SRL, Gen. Henri Mathias Berthelot Street, no.19, postal code 410050, Bihor county, Oradea, Romania, or to firstname.lastname@example.org you can exercise the following rights free of charge: confirm that personal data is processed or not; interfere with the transmitted data; oppose data processing for legitimate reasons related to their particular circumstances; request the deletion of the data, except in the cases provided by the law. Our 'www.electro-component.com' site does not promote SPAM. Any partner/client who has explicitly provided their e-mail address on the website may choose to delete it from our database. The information you provide us will be used for the purpose for which you have provided it, to administer, support and evaluate our services and to prevent breach of our security, law and our contractual terms.
COLLECTED PERSONAL DATA
TYPES OF COLLECTED DATA
It is possible to collect and use different types of personal data according to the purpose we have, as described below: • Personal data such as your first name, surname, country of origin, your job, as permitted by applicable law; • Contact details such as address, e-mail address, phone number, mobile phone number and other contact details, in accordance with applicable law;
HOW WE USE PERSONAL INFORMATION
Personal data may be used for the following purposes, depending on the specific circumstances in which you interact with us. When using our Site, a number of cookies are used by us and (by) third parties to allow the site to function, to collect useful information about visitors, and to help you have the best experience. When submitting a request through our Site. Depending on the information that is of interest to the company you represent, we may need the following information: Your first and last name, contact phone number, e-mail address, postal address. We use this information to answer your questions, including to provide the company you represent the requested information about our products and services. We can also send you multiple e-mails after you made a request to satisfy your interest and to make sure we have answered your question. We will do so based on our legitimate interest in providing accurate information before the sale. Your request is stored and processed as an e-mail that is hosted on our server. When you buy products or services from us, we ask for your contact information such as your name and surname as your legal representative / contact person, address, contact phone number, e-mail address, function. We also record the IP address (Internet Protocol), which is the address of your device on the Internet. We use this information to manage your purchases from ELECTRO COMPONENT SRL, to process your order and to ship your ordered products. We will send you a confirmation e-mail and, if needed, we will use your phone number to contact you about your purchase. We will also use your data to handle product complaints and warranties. We use personal data to identify and pursue your business relationship. We request this information to deliver to the company you represent, the products and to fulfill the contract between our companies. We do not use the information you provide to make decisions that may affect you. Your personal data transmitted to third parties is used only to provide you with the services mentioned above, for operations by your distribution service providers in connection with the delivery of your order. We can also use your information to inform your company of promotions, discounts and other personalized services and to send you newsletters, other marketing and commercial communications about products, services and invitations to events, analysis, invitation to competitions or promotions and other benefits to our customers (“marketing”). When you sign up to receive our newsletters in any of the following ways: on the homepage of the Site, filling in the e-mail address in the form provided; by ticking the option to subscribe to newsletters by filling the e-mail address in the intended form. When you join the company you represent to receive our newsletters, we can ask you: name and surname, delivery address, e-mail address, phone number and postal address. You can withdraw your consent at any time by following the instructions in each newsletter and we will immediately cease to send you this information. Your personal data will be used to manage the business relationship with the company you represent. We do not use the information you provide to make decisions that may affect you. When the company you represent is introduced to the customer base, we ask for the following personal data categories: first and last name, e-mail address, phone number, job title. We will process the following categories of personal data if you are doing on behalf of the company you represent a purchase: order history; delivery information (postal address and contact phone number). Also, the following personal data categories related to your cookies: clicks history; browsing and browsing history. If you have not opted out of direct marketing, we will use your personal information to send to the company you represent, marketing offers, information surveys, e-mails, text messages, phone calls and postal items. Processing of personal data for the commercial relationship between ELECTRO COMPONENT SRL and the company you represent is based on your consent, and the processing of our personal data to provide you with relevant information about the products and services we sell is based on our legitimate interest. You have the right to oppose the processing of your personal data on the basis of ELECTRO COMPONENT SRL’s legitimate interest by contacting email@example.com. Your data will then be deleted and we will not be able to provide you with our services. We do not use the information you provide to make decisions that may affect you. Direct marketing: based on your consent, we process the following personal data categories: contact information such as name, e-mail, address, phone number, function. We use personal data to send you marketing offers, e-mail surveys and invitations, phone calls, and mailing. In order to optimize the commercial relationship between the company you represent and ELECTRO COMPONENT SRL, we will provide you with information about the products and services offered, invitations to competitions, raffle or promotions and other advantages offered to our customers. Data sent to third parties is used only to provide you with the above mentioned services, and those sent to media agencies and technical vendors are aimed at distributing direct physical and digital marketing. We do not transmit, sell or give your data to third parties for marketing purposed. The processing of your personal data is based on your consent when you agree to direct marketing. You have the right to withdraw your consent to the processing of your personal data at any time. When you do so, ELECTRO COMPONENT SRL will no longer send you further direct marketing offers or information based on your consent. You can unsubscribe from direct marketing by following the instructions in each marketing message. Retention time of your personal data: we will store your information as long as required by law. If there is no legal requirement, we will only store them for as long as necessary. However, your personal data will automatically be deleted, if there was no interaction with you for 3 years.